GOOD CUSTOMER SERVICE IS THE ONLY SAVIOUR FOR
A BRICK AND MORTER BUSINESS
Australian Businesses are losing over $25billion per year due to poor customer service – don’t let your business be one of them
It is poor customer service that drives consumers to look online – we can stop this
From Myer to the corner deli – every business is affected.
Over 80% of businesses say they give good customer service, however only 30% actually do.
Of the top 10 biggest western economies – Australia comes last for customer service
64% of Australians would prefer to buy from a brick & mortar business, if they had a good customer experience